In this highly competitive industry it’s difficult to ‘bounce’ ideas off a fellow peer who may also be your competitor. In this section, Jerry covers so many topics that we as owners often have to wrestle with alone.
Customers
Should You Charge For an Initial?
									5 Simple Solutions – Retaining Existing Customers
									What Your Customer’s Hear Can Cost You
									Consider The Lifetime Value of Your Customer
									Hand Picking Clients Make For A Strong Business
									Firing Customers: Should You Do It? When & How?
									More Insight On Firing Your Customers
									Employees
When And How Should You Discipline An Employee?
									5 Rookie Mistakes Of A New Tech
									Optimizing Your Truck’s Setup
									Purchasing Pest Control Routes
Part I – What to Look For
									Part II – Closing the Deal
									Part III – Creating Perfect Protocol
									Part. IIII – Worried about Acquiring Low Prices?
									Owner Advice Vol. I
The Importance of Paperwork
									Invest In A Rolodex?
									Are You Prepared For a Disaster?
									I Do Termite Work
									Inventory 101
									Going Coast To Coast With Josh Alpert
									A Proven BOOST To Your Business
									Paul Bello – How To Avoid Litagation
									What Key Words Are Potential Clients Looking For in Your Online Review?
									Proverbs For Handling Problems in Your Business
									Inspect What You Expect
									The Power of Saying No
									A Personal Touch
									Choosing The Quiet Path
									Owner Advice Vol. II
Legacy Building
									How to price commercial work
									Setting Smart Goals
									Stop bleeding money
									A Proven Strategy – Putting On The Show
									Know the Value of Your Time
									Insight into knowing your costs and the most important factors with  Paul Bello 
									Specialized equipment with Geffry Gorman
									Never not busy-handling the slow season with Paul Bello
									Lessons for the one man shop with Paul Bello
									Building your data base with Paul Bello
									Let’s talk about taxes with Paul Bello
									Owner Advice Vol. III
Let’s Talk with Dr. Phil Koehler & Roberto Pereira
									How To Score Your Team
									Why Don’t You Charge A Trip Fee?
									Common Sense on Selling Termite with Paul Bello
									Why You Should Establish and Enforce Business Policies 
									How to Raise Your Price with Paul Bello
									Finding Your Niche
									Develop Your System
									The One Page Business Plan
									See a Little – See a lot
									Networking – Why it’s profitable
									Why you should train your office staff like your techs 
									5 Things I’d Change If I Could Start My Business Over Again – Part I
									5 Things I’d Change If I Could Start My Business Over Again – Part II
									5 Things I’d Change If I Could Start My Business Over Again – Part III
									Webinars
Expert Advice On Protecting Your Business with insurance expert Allen Fugler
									How To Get Commercial Accounts
									Hitting the Bullseye with your next Hire with Jennifer Zamecki and Jerry Schappert 
									How to determine your cost
									How to get your price with Paul Bello
									Pricing elasticity with Paul Bello
									How to Raise Your Price with Paul Bello
									Three lessons I wish I knew when starting my business
									How and why I buy small pest companies and grow them quickly 
									Competing with low ballers
									PJB: Paul Talks Training
									PJB: Prep Sheets 101
									PJB: Price Variation Analysis
									